💤 BudSnooze™ FAQ – Sleep Better, Shop Smarter
1. How do your products help with sleep and relaxation?
Our gadgets are designed using proven sleep science and massage therapy principles. Whether it's our smart eye masks, relaxing sound devices, or compact massagers, each product helps calm your nervous system and improve sleep quality naturally — no pills or prescriptions.
2. Are BudSnooze™ gadgets safe to use every night?
Yes! All our products are made with skin-safe materials, are rechargeable and designed for everyday use. They’re safe for adults and teens alike.
3. Where do you ship from?
We ship from our fulfillment centers in Europe and Asia, depending on your location — to get your order to you faster.
4. Do your products require an app or phone connection?
Nope! Most of our products are ready to use right out of the box. Some advanced gadgets may have Bluetooth options, but all can function independently.
5. Can I return a product if I’m not happy with it?
Absolutely. You’re backed by our 15-day Money-Back Guarantee. If you don’t feel a difference, just contact us and we’ll help you process a return or exchange.
6. How do I contact customer support?
You can reach us anytime via our Contact page.
7. Do you offer warranties?
Yes! All products come with a 1-year limited warranty against manufacturing defects. Just keep your order number and proof of purchase.
8. Can I use your products while traveling or on planes?
Absolutely. You’re backed by our 15-day Money-Back Guarantee. If you don’t feel a difference, just contact us and we’ll help you process a return or exchange.
9. How long does processing and shipping take?
Processing takes 1-2 business days. Shipping typically takes 10 to 20 business days, depending on your country's customs clearance procedures and local processing times.